NIVAASI Privacy Policy

The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to NIVAASI and the terms "You" /"Your" / "Yourself"/ "Visitor"/ refer to the users.

Nivaasi (“Us”, “We”, “Company” or “Our”) owns, operates and manages a mobile application.

Nivaasi operates tha platform which Enables property owners (“Users”, “You” or “Your”) to list and offer their hostel/pg/ /house/living-space/ (“Property”) on a rental basis to the tenants.

This Privacy Policy, inter alia, states the following: The type of information collected from the Users, including Personal Informationand Sensitive Personal Data or Information relating to an individual.



Use of content

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited. You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.


User Information

To avail certain services on our Websites and Mobile Apps, users are required to provide certain information for the registration process namely: -

1)Name

2)Phone Number

3)Email

4)Pincode

5)Photo and Documents.

6)Age

7)Gender

Phone number and email address are mandatory for account creation. It is used to distinguish and identiy each user uniquely. The email address is used for sending important notifications and updates to the user. The phone number is used for sending OTPs for account verification and other important notifications


Tenant Information

If as a tenant, you're staying within an NIVAASI managed property, all these details (including your personal information, photos, and documents) is shared with your property owner for compliance. These details are not shared with any third party services and are only used by your property owner/manager to provide you your stay within the property. Every tenant can check their property owner's details inside their tenant app profile section.


Information Secutity

. We take extensive technical, and legal measures to safeguard Your personal data. The Platform uses a reliable SSL certificate to ensure Your personal data is not misused in any manner whatsoever. We use SSL encryption when transmitting certain kinds of information

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited.


Information Collection and Use

The Application collects information when you download and use it. This information may include information such as


The Application does not gather precise information about the location of your mobile device.

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:


The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.


For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information. The information that the Service Provider request will be retained by them and used as described in this privacy policy.


Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.


Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:


The Service Provider may disclose User Provided and Automatically Collected Information:


Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.


Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at contact@nivaasi.com and they will respond in a reasonable time.


Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.


The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (contact@nivaasi.com) so that they will be able to take the necessary actions.


Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.


Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.


This privacy policy is effective as of 2024-06-12


Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.


Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at contact@nivaasi.com.


Policy Declaration – Data Safety Section

Policy Declaration – Data Safety Section

At nivaasi (Share InfoTech), we prioritize the safety and privacy of our users’ data. This policy outlines our commitment to protecting the data of users who engage with our applications available on the Google Play Console for Android and Apple Store for iOS platforms.

1. Data Deletion Process:

Users have the option to delete their accounts through the Profile Details Page within our applications. This process is initiated by the user through the “Delete Account” function or they can call our Support Team using Call Support Team function in the Android & iOS Apps Menu section for account deletion request.

2. Data Deletion Timeline:

Upon receiving a request for data deletion, we are committed to completing the deletion process within 90 days from the date of the request.

3. Scope of Data Deletion:

We ensure the complete deletion of user data from our systems and servers. This includes any personal information, usage history, or any other data associated with the user account.

4. User Communication:

We will provide confirmation to the user once their data deletion request has been received and processed. This communication will be sent to the email address associated with the user account.

5. Compliance with App Store Guidelines:

Our data deletion process complies with the guidelines set forth by the Google Play Console and Apple Store for Android and iOS applications respectively.

6. Contact Information:

For any inquiries or concerns regarding our data safety policies or to initiate a data deletion request, users can contact us at contact@nivaasi.com.

7. Jurisdiction:

nivaasi (Share InfoTech) is registered in India. Therefore, this policy is subject to Indian laws and regulations governing data protection and privacy.

8. Updates to Policy:

We reserve the right to update this policy as necessary to reflect changes in our data handling practices or compliance requirements. Users will be notified of any updates through our application or via email.

By using our applications, users acknowledge and agree to the terms outlined in this Policy Declaration – Data Safety Section. We are committed to upholding the highest standards of data safety and privacy for our users.

If you have any questions or concerns regarding our data safety policies, please do not hesitate to contact us at contact@nivaasi.com

Questions or Complaints
If you have any question or complaints about the processing of your personal data, Contact us at +919398784396  or send us an email to contact@nivaasi.com.